Frequently Asked Questions
Everything you need to know about your Hello Nails experience.
How long do Hello Nails press-ons last?
With proper nail preparation, our press-ons can last up to 2 weeks using our professional-grade glue, or 2-3 days using our temporary adhesive tabs.
Are the nails reusable?
Yes! If you use adhesive tabs, the nails can be easily removed and reused multiple times. If using glue, you can gently buff away any dried residue to prepare them for another wear.
What is your shipping policy?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Orders over $50 qualify for free standard shipping within the continental US.
Can I return my order if I change my mind?
Due to hygiene and safety standards, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
How do I find my correct nail size?
We recommend purchasing our 'Sample Sizing Kit' first to ensure a perfect fit, or you can use our printable size guide available on the product pages.
Are your products cruelty-free?
Absolutely. Hello Nails is proud to be 100% cruelty-free and vegan. We never test our products or ingredients on animals.